This Is Why Your Cable Bill Is So High

Empty boxes.  Yup.  Empty boxes.   Allow me to explain.

I have cable from Comcast ($CMCSA – no positions).   My bill is huge – cable + internet + premium channels + 2 HD DVRs adds up to over $200 a month.   I also just realized that included in that number,  they’re charging me $7/month to “rent” the modem from them.  Aiyahh!   Anyway, I got a customer service call from a nice gentleman at Comcast the other day explaining that my base package rate (cable premiere + internet) was $164.99.   He said they could give me the Triple Play (includes phone, plus a higher level of internet service) for $159.99/month for a year, plus the first HD-DVR would be included – saving me another $15 – and I wouldn’t even have to use the phone part if I didn’t want to.   After a year, the rate goes to $179.99, but the HD-DVR is still included, so I’m still breaking even vs. the current plan.

So I switched, and then guy wants to set up an installation appointment.

“What?”  I was legitimately confused. “Why?”

“Oh, we can send you a self-install kit in the mail if that’s easier,”  he countered.   Ummm. yeah.  I can plug a modem in, DYKWTFIA?

“Just send your old modem back to us, we’ll include a UPS slip,” he explained.   Cool, no problem.

So the stuff comes via UPS yesterday – 2 boxes – a big box with the new modem in it and a bunch of cables/cords etc, and an empty box – for me to send the old modem back.   They shipped me a friggin’ empty box – separately.

Mrs. Dynamite, who has an MBA in operations management and specialized in logistics, immediately flew into BAJUNGI tilt.

“THAT IS WHY OUR CABLE BILL IS SO HIGH!” she ranted. “BECAUSE THEY SHIP YOU EMPTY FUCKING BOXES!”

Indeed…

-KD

ps – I have Vonage ($VG – no positions)  for phone, and I like it.  Comcast Voice is probably pretty similar, except that Vonage has a cool Simul-Ring feature where you can set it up so that the incoming call rings on several different numbers (ie, home, cell, wife’s cell) and whoever answers first gets connected.  I may end up switching to Comcast Voice at some point – we’ll see.

 

Kid Dynamite is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If you click on my Amazon.com links and buy anything, even something other than the product advertised, I earn a small commission, yet you don't pay any extra. Thank you for your support.

The information in this blog post represents my own opinions and does not contain a recommendation for any particular security or investment. I or my affiliates may hold positions or other interests in securities mentioned in the Blog, please see my Disclaimer page for my full disclaimer.

blog comments powered by Disqus
Kiddynamitesworld Blog